For companies who are looking for Personalization to serve your customers by one-to-one basis, Infolyst has invented a sophisticated software system called Intelligent Sales Agent (ISA) which will help your company achieve the better relationship with your customers.

Under the current situation of tight competition, you need to differentiate yourself from competitors. More companies are looking for techniques to satisfy their existing customers more and to attract new clients.

One of the current hottest topics in Marketing Approaches is Personalization by which your customers would be treated as personal feel and offered only things he/she would prefer to their likes.

As its name spoke itself, Intelligent Sales Agent (ISA) will help your company in selling your products. Being as a virtual sales agent, it can help you identify and recognize your customers, analyze on which of your product or service to offer, interact with them, cross-sell other relevant products, and make your customers satisfied.

ISA will collect all appropriate data around corporate and analyze those data in many aspects. After being trained from those data, ISA will be able to

Offer the product/service that is most suitable to each individual customer’s preferences (Personalization, Customization, One-to-One Marketing)

Forecast what your customers might like

Predict market trends and changes

Alert customers when their desired products hit the store.

To accomplish the complete ISA, following technologies are needed:

Data Mining
Expert Systems
Personal Identification i.e. Fingerprint, RFID Card, Caller ID, Login, etc.

What will your company gain in applying our “ISA” system into your working system?

Higher revenue from personalized recommendations that ISA made to your customers

Customer Loyalty and Customer Satisfaction from better knowledge of your customer preferences

Reduce customer attrition

One-to-One Marketing, Personalization, Customization Approach instead of traditional Mass Marketing

Higher Return on Investment (ROI) from higher response rate from your customers to promotions

Ongoing smarter Intelligent Sales Agent (ISA)

Perception from your customers as the trendsetter

As Win-Win situation, not only your company will get benefit from implementing ISA but your customers would also gain advantages from

Being treated from your company more personally

More satisfaction from more accurate service to their preferences from your company

Applications that can be ISA embedded,

Personalized HTML or plain-text e-mails to your customers

     You can now send e-mails promoting your campaign to your customers more precisely. ISA will help you greet them with their names and offer them the products, analyzed by ISA, they must like. Your e-mails to your customers will be exciting to them upon the receipt rather being treated as a junk mail.

Personalized Website

    Your customers will be amazed once they visit your website by being greeted with their own names. Moreover, they would be surprised by the products offered seems to attract their preferences. Throughout the visit session they make, your ISA-driven website will act as their assistant who keep taking care of customers individually and cross-sell products with possibility to sell together with their chosen items.

Cross-Selling at POS & Call Center

     Your staff at POS and Call Center will be able to offer your customer products that associated to the items that your customer checked out.

Member behaviour analysis

     our customer behaviour pattern could now be analyzed and so you can plan and make decision on your strategic plan upon the analysis result obtained.

And a lot more……….

Contact Infolyst now…before your competitors take another step away.